Our English For Customer Care (ECC) program covers a wide range of topics relevant to business, including effective communication techniques, professional email writing, handling customer inquiries, and resolving complaints. By focusing on customer care alongside business English language skills, ECC provides a comprehensive training experience tailored to the needs of modern businesses.
By positioning ECC as our new flagship business program, we’re not only enhancing our offerings but also showcasing our commitment to providing practical and impactful language training. The ECC offers the best of both worlds: essential business English skills and invaluable customer care training.